Services

WARRANTY ENHANCEMENT SERVICES
Data Connect/Relcomm offers a standard warranty of 12 months from the date of original shipment on all products free of charge. We will repair or replace any unit under warranty. Warranty services may be Extended and Enhanced for a very small fee.

With an Enhanced Warranty you don’t pay return shipping costs and Advanced Replacement units are shipped overnight during the warranty coverage period. . The enhanced warranty essentially adds a “spare-in-the-air” service. An advance replacement is shipped next-day priority, should you have a confirmed hardware failure.

With an Extended Warranty the standard warranty can be extended for up to 5 years from the date of original shipment, extending Free Support and Software Maintenance.

To purchase Warranty Enhancement Services, please email sales@data-connect.com

REPAIR SERVICES
Data Connect/Relcomm repairs networking and computer hardware.   We also provide in warranty and out-of-warranty repair services and maintenance contracts.  The repair technicians we employ are trained and certified to repair our own equipment and the latest equipment from major manufacturers.

To purchase Repair Services, please email sales@data-connect.com

MAINTENANCE CONTRACT SERVICES
We offer fixed price maintenance contracts for a wide range of equipment.  Maintenance contracts and exclusive programs help you control downtime and budgets. Maintenance contracts and exclusive money saving programs
can lower your IT costs while saving you time.

To purchase a Maintenance Contract Services please email sales@data-connect.com


OUT OF WARRANTY REPAIR SERVICES
Out of Warranty repairs are provided at a fixed fee. Units damaged by lightning, power surges, water, and similar destructive causes may not be repairable and may require replacement.